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 Berkeley Vale Hyundai Hyundai Service & Parts Find our more about Our Aftersales Services
Book a Service Berkeley Vale is one of the country’s most established dealers in the Hyundai brand. Alongside our extensive new and used car sales, we also provide our customers with an all-encompassing aftersales service. Book your car in now for an efficient and effective service in Thornbury, Gloucestershire. Book Now
Our Aftersales Services
Service Plans We have a range of affordable service plans to help spread the maintenance cost of your vehicle. Make an Enquiry
Buy Tyres Our service centres can offer a range of fully fitted tyre service from the world's leading type suppliers. Make an Enquiry
Accessories Contact our team to request a part or accessory for your vehicle, using our extensive supply network. Make an Enquiry
Accident Repairs Whatever the repair, our team are here to help. Get in touch to discuss how we can get you back on the road. Make an Enquiry
What Our Customers Say
I cannot rate the service side of the business with such enthusiasm though. Based on my personal experience they are not up to the level of the sales staff. It was a minor element in coming to my final decision Robert Ruddock Read our Customer Reviews

Hyundai Servicing

Our range of aftersales services is reasonably priced, as we believe in providing the best deals to our customers. You can rest assured that, when you bring your vehicle to Berkeley Vale Motors in Thornbury, Gloucestershire, our team will be on-hand to assess the situation and give you an honest appraisal. Any work that needs to be carried out will be done in a timely fashion – we understand that there's nothing more annoying and inconvenient than having your car taken off the road just when you need it most. Contact us on 01454 412207 to find out more.

Don't just take our word for it – we've signed up to the Motor Industry Code of Practice for vehicle repairs and services, further demonstrating that we take our obligations very seriously.

We want to make sure that you're happy with the work that we do, and this is just one more way of reassuring you that customer satisfaction is our number one priority.

Berkeley Vale Motors Service Promise

By choosing Berkeley Vale Motors, you'll also have the reassurance of our Berkeley Vale Service promise.

On arrival we will:

Attend to you promptly. ✔
Agree the work to be carried out and provide a fully inclusive quote. ✔
Agree a time when your vehicle will be ready to pick up. ✔

During the day we will:

Ensure that only appropriately trained Hyundai technicians carry out work on your vehicle. ✔
Check for any updates recommended by Hyundai and perform these free of charge. ✔
Provide a professional recommendation if we identify any parts that require replacing, about whether they should be replaced immediately, or at which point in the future they should be re-checked. ✔
Only ever replace additional parts with your permission. ✔
Use genuine Hyundai parts, which all carry a two year, unlimited mileage warranty*. ✔
Call you to confirm when your car is ready.
✔

On collection we will:

Explain the invoice to you to ensure you understand the work that has been carried out. ✔

Following your visit we will:

Do everything we can to call you within three days of your visit, in order to monitor customer satisfaction and to continually improve the service we offer you. ✔

*Parts fitted during a warranty repair have a warranty duration equal to the remaining period of the vehicle warranty.​

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Servicing FAQ'S

Servicing FAQ'S

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Book Hyundai Service

Book Hyundai Service

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Hyundai Accessories

Hyundai Accessories

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Hyundai Tyres

Hyundai Tyres

Berkeley Vale Motors For Your Motoring Needs

Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy & Terms

Here at Berkeley Vale Motors Thornbury Road Alveston Bristol BS352LR. We take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which becomes law in May 2018.

We will contact you as advised with Hyundai our manufacturer partner and our nominated partner suppliers to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided the replacement of your vehicle and car care related products.

We cross check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact. We combine data from various sources into one place, to deliver a more personalised experience to you.

We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer who is Gary Bennett.

Under the General Data Protection Regulation, you have the right to: -

Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing your data and where our systems allow, give electronic access to copies of your data in a digital format.