It means a lot to us at Berkeley Vale that every single customer that passes through our dealership has the best experience possible. Whether that is buying a new or used car, taking advantage of our state-of-the-art servicing centre, or working alongside our friendly team as part of the Motability Scheme, it is our aim to treat each individual visitor with the same care and attention as we ourselves would expect.
In order to deliver this level of service, and to ensure that we are able to refine and improve on the customer experience we provide, we always ask our patrons to provide us with honest feedback in the form of reviews. You can see some of the most recent reviews and testimonials we have received on this page, and we can guarantee that each one has gone unedited and provides an honest reflection of how we work.
Positive or negative, we always take on board the feedback we are given, as it enables our staff to learn about what we are doing well and where we can improve.
If you would like to leave a review of your own regarding the service you received from Berkeley Vale, simply submit your review on Google, Facebook, or CarGurus today. We look forward to hearing your views about your experience with our team.
I cannot rate the service side of the business with such enthusiasm though. Based on my personal experience they are not up to the level of the sales staff. It was a minor element in coming to my final decision. - Robert Ruddock, 5/5 star rating
Picked up my new car today , really pleased with the car, of course ! and the whole process. Excellent , relaxed service - no hard sell ( which we have had with other garages!) Very well organised today when we collected car . This is the second car we have bought from Berkley Vale Motors . Will was so helpful with any questions we had, and getting everything arranged for a very smooth , enjoyable purchase . Thanks Will - Katherine Perrin, 5/5 star rating
Our Hyundai ix35 in for its annual service plus new front brake pads. All done for £290. No fuss, no hassles, friendly and helpful staff (particular thanks to Gill). They even kept it for us whilst we were away in Australia! Highly recommended. - Bob Quick, 5/5 star rating
Just bought our 4th car from Berkeley Vale. Excellent service as always. Will was superb - nothing was too much trouble and always friendly and welcoming. Would highly recommend them. Brilliant service all round. Thanks once again. - Steve Savage, 5/5 star rating
Would without doubt recommend to anyone. Recently purchased a new car
with the help from Angelo who was fantastic from start to finish! He was
brilliant, spent time chatting to me about what I was looking for and
enabled me to make the right choice. I am so pleased with my car and the
excellent service provided throughout the whole process! A big thank
you from a very happy Hyundai owner! - Sarah Davis, 5/5 star rating
Customer service "first rate "!! - Max Vaughan, 5/5 star rating
Lovely car showroom - wide selection of used cars as well - John Ho, 5/5 star rating
Excellent Service - Donald Aldom, 5/5 star rating
Good, fast, helpful and friendly. Couldn't be better - Dan Bellamy, 5/5 star rating
Extremely helpful - Mum Hill, 5/5 star rating
Amazing service - Angela Brace, 5/5 star rating