Re -Opening of the Sales Department - April 12th (Confirmed)

Our sales will be pleased to arrange visits to the dealership & Test Drives as required.

We do need to manage the number of people on site and will be operating a booking process to ensure we maintain a Covid Secure Environment.

Book Your Appointment Here

IMPORTANT: COVID UPDATES

Should you or a member of your household display any COVID-19 symptoms,
or have been advised to self-isolate, 

please do not visit us until it is safe to do so.

#bestwishes


Which Departments Are Open ?

Aftersales

After Sales Departments are open for maintenance

Aftersales Enquiry

Sales

Closed To Physical Visitors Until April 12th

Online Reservations and Remote Purchases Possible

Sales Enquiry


Visits To The Sales Department For Collections Are Allowed Even Before April 12th

Please Contact Us Online

SALES ENQUIRY

Remote Sales Enquiry

Please use Telephone 01454 803841

or contact sales on the link below

Remote Sales Enquiry


Used Car Reservations

Check Out Your Next Used Car

& Reserve Your Car Online

Search Our Used Cars



Coronavirus (COVID-19) Frequently Asked Questions


Do I need to wear a face covering or face mask when visiting?

Yes.

It is law for face coverings or face masks to be worn when visiting our Dealership. Please bring your own face covering or face mask when you can, but should you find yourself without a face covering or face mask, we've often got disposable masks available.

Try to avoid touching your face covering or face mask whilst wearing it, but if you do, we have sanitising dispensers for your use within the dealership.



Our extra precautions within the dealership include:

  • Barriers installed within the dealerships to protect customers and staff
  • Face coverings or masks will be worn by our employees when they are dealing with customers
  • A one-way system has been adopted within the business
  • Plexiglass screens to protect customers and staff are in place
  • Santiser is available
  • Vehicles are locked to reduce contact

Is your Sales Department open?

The Sales Department remains open but only for on line / remote transactions.

In line with instructions from the UK Government,it will re-open on April 12th.

Is the Aftersales Departments open?

Yes! Our Aftersales Department remains fully operational to ensure your vehicle is road worthy for essential journeys. We continue to offer vehicle servicing, warranty, mechanical repairs, and MOT testing and we have taken every precaution to ensure the safest possible environment.

To book an appointment with aftersales please call on Tel 01454 803843 or click here to book online

After Sales Enquiry

Can I buy a car online?

Certainly you can !

From the safety and comfort of your own home it is easier than ever to buy your next car online, on this website.

Can I take a physical test drive?

In line with instructions from the UK Government, from 00:01 on Tuesday 5th January, we are now unable to offer physical test drives.

Can I arrange a virtual test drive?

Yes! You can request a virtual appointment via video call to show you around the car in detail. Get in touch to discuss in detail how this works.

To talk to us call Tel 01454 803841 ​ and speak to a member of the team

Virtual Test Drive Request


Delivery Options

Once you’ve completed your purchase we can arrange a pre-agreed time for you to collect your new car from us in a COVID-19 secure manner.

Contact us today to find out more about our delivery services available for you Tel 01454 803841.


I have already ordered a car. When can I collect this?

Our Sales Department staff are working hard to reach all customers who have a vehicle on order. If you are concerned or we have not yet managed to contact you, please call Tel 01454 803841

My current PCP agreement is due to end. What should I do?

Our staff are alsworking hard to reach all our customers who have a PCP agreement which is due to end. If you are concerned or we have not yet managed to contact you, please call Tel 01454 803841

What if I need to request a payment holiday from my car finance or I am no longer able to make payments?

Hyundai Finance teams have in place a number of measures to assist customers in the repayment of their finance agreements should you be experiencing financial difficulty. For any queries, worries or concerns, please visit the link below

Hyundai Finance Support

I am coming to the end of my Motability lease.

What should I do?

We would recommend customers begin their search for their next car and place an order in the last three months of their lease. We do however understand that with differing levels of COVID-19 restrictions across the UK, this continues to be an uncertain time for some customers. For your peace of mind, and to ensure we continue to offer worry-free motoring, if you haven’t placed a new order, or you don’t return your car on the date your lease is due to end, your lease will automatically be extended for six months. There will be no need to contact Motability direct; and you will continue to be insured.

Am I able to place an application for a Motability Scheme car?

Yes, we can accept new applications for the Motability Scheme and we are able to manage your application remotely.

Motability Finance



Will my warranty be affected if I don't have my service carried out on time due to the Coronavirus (COVID-19) outbreak?

Having your vehicle serviced in-line with the manufacturer's schedule is very important to keep it running well and each manufacturer is continually reviewing this in line with government guidance.

If you are unable to have your vehicle serviced, or are concerned about visiting us, we recommend contacting our Aftersales Department who will be able to offer guidance on what this would mean for your warranty and discuss ways we may be able to assist.

MOT Extension

Lockdown One Only

The Government have advised that your car or van's MOT expiry date will be extended by 6 months if it’s due between 30 March 2020 and 31 July 2020.This permits you to drive your vehicle 'legally' for a further 6 months. However, all vehicles must be kept in a roadworthy condition and drivers can be prosecuted if they drive an unsafe vehicle. Your MOT certificate will not be extended if your vehicle’s MOT expires on or after 1 August 2020. You must book an MOT as usual.

MOT Extension Lockdown 3

My vehicle's MOT is due.

What should I do?

If your MOT is due to expire you will need to make every effort to MOT the vehicle as soon as possible or alternatively register the vehicle as SORN.

Should any changes in Lockdown 3 be announced the details can be found on the link below:

Government Website

Our Aftersales Departments remain open and so if you'd like to schedule your MOT, we're here to help.



Click To Buy - Use Our Online Ordering System Today

Now available is a new way of ordering your new car via Hyundai's Click To Buy System.

This and other measures will evolve over the coming days & weeks to enable you to order your New Car from the safety of your home.

Visit Click To Buy