The coronavirus (COVID-19) outbreak is a difficult and challenging time, but there are many people out there who need reliable transport.
We have been serving the local community since 1927, and this means we have seen our share of ups and downs.
Today however we are all fighting the battle to go on about our daily lives whilst protecting the NHS and those who may be the most vulnerable.
We are asking everyone to try and book an appointment prior to visiting.
This will help us manage the numbers of people on site.
We would like to assure all those with cars on order that Berkeley Vale Motors is delivering all new and used cars at the earliest opportunity.
We will contact all customers as this becomes possible.
Should you wish to discuss any aspect of your order please use the following link
Berkeley Vale Motors Service / Workshop departments are FULLY open, providing maintenance to ensure vehicles are kept safe and roadworthy while operating within Government guidelines.
On the basis of a strict appointment system, vehicles can be dropped off at our Thornbury Road Service Department.
Please speak with staff for information on new safety protocols.
We would request any enquiries are made by email in the first instance by using the button below
Due to the fact that MOT Testers are equally at risk from Covid 19 in many cases it has been physically impossible to maintain MOT Testing as we would all like to do.
In order to try and ease the worries of customers in the short term an extension for MOT 's was announced.
However August 1st will see the re-introduction of MOT Test requirements.
Warranty and AA Cover are important things with conditions set by Hyundai UK,
Consequently changes have been made to help everyone maintain their vehicles status and these are different for each customer, After all each scenario is slightly different so in these unique times. So we recommend all customers with Warranty or AA Membership queries directly contact Hyundai UK.
In the event that you might wish to speak to a member of Hyundai UK's customer service team, please be aware that the operating hours have been reduced to maximize the level of service. The core business hours at present are: Monday – Friday 0900 – 1700. Our Customer Service team can be contacted on the following number: 0800 981 981
Please contact Hyundai Finance on the Customer Services Tel Number : 0800 085 1954,
Customers can also apply for payment holidays at www.hyundaifinance.co.uk