Our showroom must remain physically off limits to the general public until June 1st.
We will be re-opening whilst following guidelines recently issued by the UK Government.
Social Distancing is a requirement for reopening and the company is committed to the safe operation of its business for both staff & customers.
We will operate an appointment based system designed to limit the number of people on site to a safe and manageable level.
Access to areas on site will be restricted, with one way systems in place to assist with Social Distancing.
As a result waiting times maybe increased and your patience is appreciated.
We are able to operate an online ordering system for both new & used cars.
Vehicles ordered online can be delivered whilst observing the Government Guidelines.
We would like to assure all those with cars on order that Berkeley Vale Motors intends to deliver all new and used cars at the earliest opportunity.
We will contact all customers as this becomes possible.
Should you wish to discuss any aspect of your order please use the following link
Berkeley Vale Motors Service Workshop departments have re - opened to provide maintenance to ensure vehicles are kept safe and roadworthy while operating within Government guidelines.
On the basis of a strict appointment system, vehicles can be dropped off at our Thornbury Road Service Department.
Please speak with staff for information on new safety protocols.
We would request any enquiries are made by email in the first instance by using the button below
Due to the fact that MOT Testers are equally at risk from Covid 19 in many cases it has been physically impossible to maintain MOT Testing as we would all like to do.
In order to try and ease the worries of customers in the short term an extension of MOT 's has been announced.
In short if your MOT was due to expire from March 30th a six month extension should appliy.
Warranty and AA Cover are important things with conditions set by Hyundai UK,
Consequently changes have been made to help everyone maintain their vehicles status and these are different for each customer, After all each scenario is slightly different so in these unique times. So we recommend all customers with Warranty or AA Membership queries directly contact Hyundai UK.
In the event that you might wish to speak to a member of Hyundai UK's customer service team, please be aware that the operating hours have been reduced to maximize the level of service. The core business hours at present are: Monday – Friday 0900 – 1700. Our Customer Service team can be contacted on the following number: 0800 981 981
Please contact Hyundai Finance on the Customer Services Tel Number : 0800 085 1954,
Customers can also apply for payment holidays at www.hyundaifinance.co.uk