The latest updates in Social Distancing and the fight against Covid-19 has been the introduction of FACE COVERINGS.
Car Dealerships are part of the Government Listings for 'Retail and Branches' and as such fall under the same rules as Shops.
We will therefore require all customers and visitors to wear Face Coverings when visiting.
Many thanks for your co-operation and understanding.
Car Sales - Appointments Only
Social Distancing is a requirement for reopening and the company is committed to the safe operation of its business for both staff & customers.
We now operate an appointment based system designed to limit the number of people on site to a safe and manageable level.
We would ask that all visits be pre-planned to enhance your safety and that of our staff.
As a result of these and other procedural changes waiting times maybe increased and we would really appreciate your patience.
We are able to operate an online ordering system for both new & used cars to lower the need for human interaction and increase safety
Vehicles ordered can be delivered whilst observing the Government Guidelines.
We would like to assure all those with cars on order that Berkeley Vale Motors is delivering all new and used cars at the earliest opportunity.
We will contact all customers as this becomes possible.
Should you wish to discuss any aspect of your order please use the following link
Berkeley Vale Motors Service / Workshop departments are FULLY open, providing maintenance to ensure vehicles are kept safe and roadworthy while operating within Government guidelines.
On the basis of a strict appointment system, vehicles can be dropped off at our Thornbury Road Service Department.
Please speak with staff for information on new safety protocols.
We would request any enquiries are made by email in the first instance by using the button below
Due to the fact that MOT Testers are equally at risk from Covid 19 in many cases it has been physically impossible to maintain MOT Testing as we would all like to do.
In order to try and ease the worries of customers in the short term an extension for MOT 's was announced.
However August 1st will see the re-introduction of MOT Test requirements.
Warranty and AA Cover are important things with conditions set by Hyundai UK,
Consequently changes have been made to help everyone maintain their vehicles status and these are different for each customer, After all each scenario is slightly different so in these unique times. So we recommend all customers with Warranty or AA Membership queries directly contact Hyundai UK.
In the event that you might wish to speak to a member of Hyundai UK's customer service team, please be aware that the operating hours have been reduced to maximize the level of service. The core business hours at present are: Monday – Friday 0900 – 1700. Our Customer Service team can be contacted on the following number: 0800 981 981
Please contact Hyundai Finance on the Customer Services Tel Number : 0800 085 1954,
Customers can also apply for payment holidays at www.hyundaifinance.co.uk