A Notice For Our Customers - Coronavirus (Covid 19)

In an effort to control the spread of the Coronavirus (Covid 19) the UK Government has issued a national directive suspending the operation of all Non Essential Businesses from the 23/03/2020.

The decision has been taken to close Berkeley Vale Motors Ltd in line with this directive for a period of 3 weeks at present.

We hope this action will help keep both our customers and staff as safe as possible.

Further updates will follow on this website & all social media channels in this ever-evolving situation.

We do apologise for any inconvenience but hope you will appreciate the safety of all individuals associated with the company must always remain our top priority.

Should you have any questions about the situation please feel free to email us as staff will monitor accounts and reply as soon as possible. Please use:

Sales@berkeleyvalemotors.co.uk

Service@berkeleyvalemotors.co.uk

For now we would urge everyone to focus on the Government Guidelines and remain safe.

Kind Regards

Gary Bennett

Dealer Principal

Have Finance Concerns Due To Coronavirus ?

Please contact Hyundai Finance on the Customer Services Tel Number : 0800 085 1954,

Customers can also apply for payment holidays at www.hyundaifinance.co.uk

Is Your MOT Due?

Due to the fact that MOT Testers are equally at risk from Covid 19 in many cases it has been physically impossible to maintain MOT Testing as we would all like to do.

In order to try and ease the worries of customers in the short term an extension of MOT 's has been announced.

In short if your MOT was due to expire from March 30th a six month extension should appliy.

MOT Government Link

Click To Buy - Online Ordering System

Relaunched on April 1st will be a way of organising online ordering via Hyundai's Click To Buy System.

This and other measures will evolve over the coming days & weeks to enable you to order your New Car from the safety of your home. More information will follow shortly.


You may also use the following form to contact us:

Marketing Preferences

We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Policy. For more information please see our Privacy Policy.

Privacy & Terms

Here at Berkeley Vale Motors Thornbury Road Alveston Bristol BS352LR. We take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which becomes law in May 2018.

We will contact you as advised with Hyundai our manufacturer partner and our nominated partner suppliers to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided the replacement of your vehicle and car care related products.

We cross check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact. We combine data from various sources into one place, to deliver a more personalised experience to you.

We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer who is Gary Bennett.

Under the General Data Protection Regulation, you have the right to: -

Request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing your data and where our systems allow, give electronic access to copies of your data in a digital format.